When does the Black Friday sale begin?
The Black Friday sale will begin on Friday, November 23, 2018 at 12am EST.
When does the Black Friday sale end?
The Black Friday sale will end on Tuesday, November 27, 2018 at 12am PST.
Are sale items eligible for the sale discount?
Yes. The discount applies to all items on the website, including Sale Items.
What is the Black Friday sale discount this year?
The Black Friday sale discount is 25% off your entire order with free shipping within Canada.
Where does the free shipping offer apply?
Free shipping will be available anywhere within Canada
Are sale items returnable or refundable?
Purchases of sale items are final and will not be accepted for returns or refunds
My I apply the discount to items I purchased previously?
Per our policy, the discount cannot be applied to previous orders.
May I cancel or change an order once it has been placed?
Due to our process and the warehouse system we use, no changes can be made to an order once it is placed. Although your order might show as processing, it has dropped to our warehouse and the information has been submitted, processed and the paperwork printed. It is among hundreds of other orders and we are unable to retrieve an order for changes due to that.
Do you cover shipping fees for returns or reorders?
Except for the case of damaged or defective products, we do not cover any shipping fees on returns and reorders